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  • 2 months ago
    Support Team
    DH Evanto
    Keymaster
    Post count: 10066

    Hi,

    If your website has a large number of products, we would not recommend using ACF fields for filtering. The reason is that WordPress is not designed to efficiently handle filtering via post_meta when the dataset becomes large. Meta queries can significantly impact performance, especially when multiple filters are applied at the same time.

    For better scalability, using taxonomies or a custom lookup structure would be more suitable in high-product-volume environments.

    In the meantime, I have added custom code to the file:

    dhwc-ajax/includes/class-dhwc-ajax-query.php

    on your staging site.

    Could you please check and confirm whether the filter is now working correctly on your end?

    Looking forward to your feedback.

    Best regards,


    in reply to: Slider Filter
    2 months ago
    Support Team
    DH Evanto
    Keymaster
    Post count: 10066
    This reply has been marked as private.

    in reply to: Slider Filter
    2 months ago
    Support Team
    DH Evanto
    Keymaster
    Post count: 10066
    This reply has been marked as private.

    in reply to: Slider Filter
    2 months, 3 weeks ago
    Support Team
    DH Evanto
    Keymaster
    Post count: 10066
    This reply has been marked as private.

    in reply to: Email Field Bottom Padding/Margin shift on Focus
    4 months ago
    Support Team
    DH Evanto
    Keymaster
    Post count: 10066
    This reply has been marked as private.

    in reply to: Says message sent, but no email
    4 months ago
    Support Team
    DH Evanto
    Keymaster
    Post count: 10066
    This reply has been marked as private.

    in reply to: Says message sent, but no email
    4 months, 1 week ago
    Support Team
    DH Evanto
    Keymaster
    Post count: 10066

    Dear, I check your site and I see that problem because conflict with ‘Rearrange Woocommerce Products plugin’ on your site, that plugin is set new meta query without inherit meta query of WooCommerce (so remove filter query of DHWC Ajax plugin )

    If you deactive Rearrange Woocommerce Products plugin and check again, you will see DHWC Ajax plugin work well.

    Best regards.


    in reply to: Product showing under “Glutenfri” even when value is not assigned to product
    4 months, 2 weeks ago
    Support Team
    DH Evanto
    Keymaster
    Post count: 10066

    Hi,

    Based on the screenshot, it looks like you are currently editing the Shop page, not a Single Product template.

    To create or edit a product template, please go to the admin menu:

    Products → Page Templates

    From there, create a new custom template for Products. Once the product template is created, the correct WooCommerce widgets for editing a single product will be available in WPBakery.

    Let me know if you need further assistance.

    Best regards,


    in reply to: Widgets are not displayed
    4 months, 3 weeks ago
    Support Team
    DH Evanto
    Keymaster
    Post count: 10066
    This reply has been marked as private.

    in reply to: Product showing under “Glutenfri” even when value is not assigned to product
    4 months, 3 weeks ago
    Support Team
    DH Evanto
    Keymaster
    Post count: 10066
    This reply has been marked as private.

    in reply to: URGENT! Date Picker does not work in WP 6.9
    4 months, 3 weeks ago
    Support Team
    DH Evanto
    Keymaster
    Post count: 10066
    This reply has been marked as private.

    in reply to: URGENT! Date Picker does not work in WP 6.9
    5 months, 1 week ago
    Support Team
    DH Evanto
    Keymaster
    Post count: 10066
    This reply has been marked as private.

    in reply to: CSS Accordion problem
    7 months ago
    Support Team
    DH Evanto
    Keymaster
    Post count: 10066
    This reply has been marked as private.

    in reply to: forwarding does not work
    7 months ago
    Support Team
    DH Evanto
    Keymaster
    Post count: 10066

    We have checked and found that the issue is related to PHP 8.x. Please kindly update DHVC Form to the latest version 2.4.18 from Codecanyon, which resolves this problem.

    Best regards.


    in reply to: forwarding does not work
    7 months ago
    Support Team
    DH Evanto
    Keymaster
    Post count: 10066

    Dear, please check your email template and sure you enable that email (see attachment). If enable email template but it still not work. Please kindly give me admin account and your site URL via private reply. I will check details problem on your site to help you.

    Best regards.

    Attachments:
    You must be logged in to view attached files.

    in reply to: Email Customization / template changes not reflecting
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