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  • 11 years, 4 months ago
    Support Team
    DH Evanto
    Keymaster
    Post count: 10068

    Hi,

    In this case we advice you to custom your template. You can create folder “dhvc-woocommerce-page/single-product.php” and do this. Or you can send us a private message, we will help you to fix it.


    in reply to: Have problem with the compatibility between plugin and my theme
    11 years, 4 months ago
    Support Team
    DH Evanto
    Keymaster
    Post count: 10068

    Yes. To fix it. please go to file “wp-content/plugins/dhvc-woocommerce-page/includes/admin.php” line #42 and remove code:

    else{
    delete_post_meta($post_id, ‘dhvc_woo_page_product’);
    }


    in reply to: Need help to edit products with woocommerce bulk edit
    11 years, 4 months ago
    Support Team
    DH Evanto
    Keymaster
    Post count: 10068

    Hi,

    You can use plugin http://www.advancedcustomfields.com/ to add video for each product via custom field. These kind of custom field will only support video APi: https://codex.wordpress.org/Embeds

    You can watch a tutorial video to learn how to do this here


    in reply to: Add embed code into product page?
    11 years, 4 months ago
    Support Team
    DH Evanto
    Keymaster
    Post count: 10068

    Hi,

    The shortcode does not show because it has not configured in Visual Composer. can you enable my plugin shortcode in menu “Settings => Visual Composer ” click to user rule in section “User groups access rules”

    enable plugin shortcode


    in reply to: Woo Detail Product Page Builder does not work
    11 years, 4 months ago
    Support Team
    DH Evanto
    Keymaster
    Post count: 10068

    Hi Timothy,

    I need you help to add code die(‘ok’) for me to check. please go to file “dhvc-woocommerce-page/dhvc-woocommerce-page.php” and search code “die(‘ok’) and remove it. If it is still not ok, please send me a ftp account to check code in your site by private message.


    in reply to: Woo Detail Product Page Builder does not work
    11 years, 4 months ago
    Support Team
    DH Evanto
    Keymaster
    Post count: 10068

    Please extract folder dhvc-woocommerce.zip in “dhvc-woocommerce-package/plugin” then upload it in “wp-content/plugins ” folder via ftp. Or you can send me your FTP account as a private message. I will check it for you. 🙂


    in reply to: Can not upload the plugin DHVC Woocommerce Products Layouts in wordpress
    11 years, 4 months ago
    Support Team
    DH Evanto
    Keymaster
    Post count: 10068

    Hi,

    Can you upload plugin using ftp by steps:
    1. Download your WordPress Plugin to your desktop.
    2. If downloaded as a zip archive, extract the Plugin folder to your desktop.
    3. Read through the “readme” file thoroughly to insure you follow the installation instructions.
    4. With your FTP program, upload the Plugin folder to the wp-content/plugins folder in your WordPress directory online.
    5. Go to Plugins screen and find the newly uploaded Plugin in the list.
    6. Click Activate Plugin to activate it.


    in reply to: Can not upload the plugin DHVC Woocommerce Products Layouts in wordpress
    11 years, 4 months ago
    Support Team
    DH Evanto
    Keymaster
    Post count: 10068

    Hi,

    You can override template of plugin in your theme “x/dhvc-woocommerce-page/single-product.php”, then go to customize template add white background for page.


    in reply to: Content is not fit the border
    11 years, 4 months ago
    Support Team
    DH Evanto
    Keymaster
    Post count: 10068

    Hi,

    I go to check plugin on my localhost, it works. But if it does not work on your site, please go to theme setting and check if you enable woocommere product tabs config or not.


    in reply to: Unable to activate the Product Data Tabs
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