Not receiving sent mails after the form submission – DHE Form – WordPress Form

[weblocity]

Hello, I am not sure if this is the place to write a support ticket.
Maybe someone can help me here?
Well, I have purchased your plugin, followed all the instructions according to the video, and although the installation process went smooth, and the plugin works nicely with Elementor, the emails are not being delivered to me after an “OK submission”.

I have tried “external link” so I could use the Post or Get methods, and also tried PHPmailer but emails do not reach my destination.

What could I be doing wrong?
When filling out the form emails do not go out, (it reads sent “Okey” but I do not receive them whatsoever.

Thank you for your help and support,
Kind regards,
Piero A.

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