Sitesao Support
  • Home
  • Themes
  • Plugins
  • Support

Support Forums

Home/Forums/
  • Profile
  • Topics Started
  • Replies Created
  • Favorites

Forum Replies Created

  • 10 years ago kadoogan
    Participant
    Post count: 6

    I will try the update and I will let you know if that works.

    Thank you!

    Dave


    in reply to: Attachments not recieved…
    10 years ago kadoogan
    Participant
    Post count: 6

    In other words, I can see that a file was uploaded in the email results, but no file is attached to the email or any kind of link to the file supplied.

    I really need a fix for this right away. the client made me make the form live!


    in reply to: Attachments not recieved…
    10 years ago kadoogan
    Participant
    Post count: 6

    Sorry – I just noticed that under UPLOADED that it shows the JPG file that was uploaded, but it is not attached to the email. Is there a special place in the plugin backend where the file is held?


    in reply to: Attachments not recieved…
    10 years ago kadoogan
    Participant
    Post count: 6

    Hi there – It’s true, I did turn on the Ajax feature, but I did that after I was still having trouble with the form upload.

    I turned it on to see if it would make a difference. Of course, it does not.

    I have now turned it off, but still no file upload. Not sure what I am doing wrong.

    The following is the result of my latest test:

    Name: Dave
    Phone: 000-000-0000
    Email: [email protected]
    Message: Test00001
    Upload:
    Uploaded: Murray.jpg
    :
    2015/06/15 16:14

    Any further ideas on what might be wrong?

    Thank you for your help so far!

    Dave


    in reply to: Attachments not recieved…
    10 years ago kadoogan
    Participant
    Post count: 6

    Thank you! I was finally able to get into that to fix it. I sometimes mistake that field for the LABEL field – oops!

    Thanks for setting me straight on that!

    Unfortunately, that still hasn’t fixed the problem – the attachment is still not coming through with the rest of the email.

    Here is what the email shows up like:

    Name: Dave
    Phone: 000-000-0000
    Email: [email protected]
    Message: Test
    Upload:
    Uploaded:
    :
    2015/06/11 17:54

    So still no attachment, as you can see.

    I was also wondering if it is possible to change the confirmation message that appears below the form to white text rather than black?

    Always appreciated!

    Dave


    in reply to: Attachments not recieved…
    10 years, 1 month ago kadoogan
    Participant
    Post count: 6
    This reply has been marked as private.

    in reply to: Attachments not recieved…
Viewing 6 posts - 1 through 6 (of 6 total)
© Copyright Sitesao.com - Support Policy