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  • 6 years, 9 months ago Coby
    Participant
    Post count: 19

    I cannot wait for a reply. I have just cleared cache and now it’s working again. Do you know why this is?


    in reply to: Forms stop working
    6 years, 9 months ago Coby
    Participant
    Post count: 19

    Hello the form is not working again…


    in reply to: Forms stop working
    6 years, 9 months ago Coby
    Participant
    Post count: 19

    ok, thanks. the only problem is that If I message you when it stops working, you will not see it for 12 hours. We advertise our website so we need the forms all working straight away.

    I will message you but I will have to fix it right away.


    in reply to: Forms stop working
    6 years, 9 months ago Coby
    Participant
    Post count: 19

    The form is working again now because I have cleared Cache.


    in reply to: Forms stop working
    6 years, 9 months ago Coby
    Participant
    Post count: 19
    This reply has been marked as private.

    in reply to: Forms stop working
    6 years, 9 months ago Coby
    Participant
    Post count: 19

    Also, I believe you are looking at a cached version of our website as this does have a value.


    in reply to: DHE Form – Many Issues!
    6 years, 9 months ago Coby
    Participant
    Post count: 19

    That is not the form on the contact page?

    The form on this link – http://www.simpledesignworks.co.uk/contact-us


    in reply to: DHE Form – Many Issues!
    6 years, 9 months ago Coby
    Participant
    Post count: 19

    Hello,

    I have already done this. That’s the first thing I did but for some reason it is still happening.


    in reply to: Forms stop working
    6 years, 9 months ago Coby
    Participant
    Post count: 19

    Hello,

    Again the form stopped working. I have had to fix it by clearing cache again. Is there a way I can do this without having to clear cache twice a day?


    in reply to: Forms stop working
    6 years, 9 months ago Coby
    Participant
    Post count: 19

    ok – now I have stopped WpRocket from caching the forms. I believe this may have fixed it.


    in reply to: Forms stop working
    6 years, 9 months ago Coby
    Participant
    Post count: 19

    There are not many details I can give you, I honestly do not know how it’s happening.

    I have just flushed the cache and now the form is working again? Any ideas?


    in reply to: Forms stop working
    6 years, 9 months ago Coby
    Participant
    Post count: 19

    If you try and use our form now, it is not working. It randomly just stops working.

    We get an error message saying “no message” after trying to fill it out.


    in reply to: Forms stop working
    6 years, 9 months ago Coby
    Participant
    Post count: 19

    Hello,

    I have just cleared cached and that has worked. Can you please recommend the number of days that we need to flush the cache.

    We spend vast amounts on advertising and can’t have this happen again (this is the 3rd time we have spotted our forms not working).


    in reply to: Forms stop working
    6 years, 9 months ago Coby
    Participant
    Post count: 19
    This reply has been marked as private.

    in reply to: Forms stop working
    6 years, 10 months ago Coby
    Participant
    Post count: 19

    I’ve just double checked it and changed all boxes to one word and I am still receiving the errors.


    in reply to: DHE Form – Many Issues!
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