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  • 4 years ago emchervony
    Participant
    Post count: 4

    I don’t have that data anymore. I restored an old version of the data that had 105 rows before saving the version that had 112 rows. Since there is no saved version with 112 rows, I cannot use it.
    Please just tell me if there is a way to recover the data through email logs or something.


    in reply to: URGENT: Lost Form Data
    4 years ago emchervony
    Participant
    Post count: 4

    I do not have multiple versions of the database, just the one. There is no “old data” and “new database”. Here is a log of the activity so you can see how the entries were lost:

    4/25 9:56 AM Backup created by system, 105 rows of form entries in database
    Throughout the day of 4/25: 7 entries put in dhvc form, 112 rows of form entries in database
    4/26 ~6:30 AM, I restore site to 4/24 6:47 backup to attempt to resolve a different issue WITHOUT SAVING THE EXISTENT FORM DATA (and thus lose all entries put into the form after 9:56 am on 4/25)
    4/26 ~6:40 AM, I restore site to 4/25 9:56 am backup, there are 105 rows of form entries in database
    4/26 6:47 AM I create new backup with the 105 rows of form entries in database
    4/26 9:25 AM Backup created by system, still 105 rows of form entries in database

    Please let me know if there is a way to pull the 7 entries that were lost between the 4/25 and 4/26 backups using the auto reply and forward emails


    in reply to: URGENT: Lost Form Data
    4 years ago emchervony
    Participant
    Post count: 4

    The entries are missing because the site was restored to an earlier version, which also restored the database to an earlier version, before the 7 entries were entered. However, the form was set up to send an auto-reply to form submitters and also email each form submission to my client (although he has only received about 1 in 20 of the emails). Is there a way to pull a log of emails that were sent, and get the entries that way?


    in reply to: URGENT: Lost Form Data
    4 years ago emchervony
    Participant
    Post count: 4

    Please advise


    in reply to: URGENT: Lost Form Data
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