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Hi,
We are using Woow theme together with the Swedish payment provider Klarna. The checkout works perfect on all devices except when using Safari. On both iPhone and iPad (maybe also Mac) with Safari, the checkout page is not displayed properly, the end of page is not visible.
When the customer has entered email adress, zip code and personal id-number the checkout page is not long enough to show the “Slutför köp”-button (Commit transation).
I have been in contact with Klarna who says it must be our web page which is not fully compatible with Safari, since their checkout page is working properly on many other sites.
I attach a couple of files which shows the error. There is a missing part in the checkout and it’s not possible to scroll to it. The footer shows properly below.
There are files from ipad, iphone and one from a customer (looks like mac), a video from the same customer showing that it’s not possible to scroll any more, and last a picture on how it should look like.Many thanks in advance for you support!
Best regards
Andreas
Checkout not displayed properly in Safari
This topic is: resolved